UICCU, a progressive, growing organization is now hiring for an Account Resolution Specialist III. This analytical individual will be responsible for the determination and analysis of factors causing individual accounts to be delinquent and/or overdrawn, and the implementation of efforts to successfully resolve these factors through interaction with the account holders, and to minimize their potential for financial loss to the credit union. Efforts will include, but not be limited to extensive telephone, written and person to person communication with and collection of past due, overdrawn and legal reserve accounts. The ultimate objective of all collection activities will be to determine the cause and severity of an account’s delinquent and/or overdrawn status, and to establish an appropriate course of action in order to remedy the situation. Collection efforts can include skip tracing, site visits and direct involvement in repossession and foreclosure actions. Credit and financial counseling of past due and overdrawn accounts in accordance with established lending guidelines, and state and federal regulations. Responsible to review all repossession or foreclosure requests to ensure all efforts have been exhausted prior to initiation and referral for action. Escalation of accounts as requested. If you are a big picture person, who is not afraid to make decisions and take responsibility for them we want to talk to you.
Pay range for this position is $19.95-$29.92 with a progressive benefits package.
Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: