The determination and analysis of factors causing individual accounts to be delinquent and/or overdrawn, and the implementation of efforts to successfully resolve these factors through interaction with the account holders, and to minimize their potential for financial loss to the credit union. Efforts will include, but not be limited to extensive telephone, written and person to person communication with and collection of past due, overdrawn and legal reserve accounts. The ultimate objective of all collection activities will be to determine the cause and severity of an account’s delinquent and/or overdrawn status, and to establish an appropriate course of action in order to remedy the situation. Collection efforts include skip tracing, processing payments, or requesting review for repossession and foreclosure actions. Credit and financial counseling of past due and overdrawn accounts in accordance with established lending guidelines, and state and federal regulations. Responsible for coordinating collection activities with the Collection Supervisor.
Pay Range: $17.57-$26.35
Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: